Returns and refunds

Returns, Refunds & Exchanges

Due to the handmade and made to order nature of my products, all sales are final. I do not accept returns, refunds, or exchanges for change of mind, incorrect color/size selection, or other buyer-related reasons.

Please review all product descriptions, measurements, colors, and photos carefully before placing your order. If you have any questions, feel free to contact me before purchasing.

Cancellations:

Because work may begin shortly after an order is placed, cancellation requests must be submitted within 24 hours of purchase. After that period, cancellations cannot be guaranteed.

Please keep in mind that handmade items may have slight variations from piece to piece. These small differences are part of what makes each item unique and are not considered defects.

Thank you for understanding and supporting SewOfftheHook!